Bally Chohan | Bally Chohan IT Solutions

Bally Chohan IT Solutions

Using Bally Chohan IT Solutions own proprietary software, we offer a specialist call handling service capable of managing complex staff, materials and asset allocation with facilities for remote access by clients who wish to monitor performance. Our services include:-

• White label services for clients who wish to have their own brand exclusive to the service.
• 24/7 – 365 days a year support
• Integration into our own warehouse and logistics services
• Individual and batch parts tracking (down to serial number)
• Skilled attentive staff – dedicated resources where required
• Fully managed stock service
• Reporting
• Remote access monitoring
• Integrated networks with screening services, couriers, technical couriers, bench repairs workshops and break fix services.

 At Bally Chohan IT Solutions we can work with you to ensure you don't pay for repairs to products that are still covered under warranty.
We are very experienced and are certified by some manufacturers to carry out warranty work on their behalf.
We can also help you set up a database to monitor your assets warranty to ensure you are in control.

• We will check products for in date Warranty
• We carry out or organise the required repair
• Store or return items for re-use
• Re-check to ensure the manufacturer has carried out the correct repair
• Provide a system which can monitor assets to enable contracts to be updated to stop any unsuspected problems.